Privacy Policy

Last updated: September 2026.

1. Who we are

This Privacy Policy applies to the ElectraClean website, an exclusive representative of the LiveCleaning Nanomaterial and EClean | Flowey® technologies across the Americas, Portugal and Spain. For the purposes of this policy, ElectraClean is the controller of the personal data processed through this website, as defined under art. 5, VI, of the LGPD (Brazil's data protection law).

2. What data we collect

We collect personal data that you provide to us directly, when filling out forms on this website:

• Contact form: name, email, phone number (optional), company (optional) and the message sent.
• Safety data sheet (SDS) and datasheet download form: name, email, phone number (optional) and company (optional).

We may also automatically collect basic technical browsing information (such as the date and time of access), recorded in server logs for security purposes and technical diagnostics of the website.

3. How we use your data

We use the personal data collected to:

• Respond to your contact or quote requests;
• Grant access to the safety data sheets (SDS) and datasheets you request;
• Follow up on commercial contact related to ElectraClean's products and services;
• Comply with legal or regulatory obligations, when applicable;
• Ensure the security and proper technical functioning of the website.

4. Legal basis for processing

Your personal data is processed based on your consent (art. 7, I, of the LGPD), given at the moment you fill out and submit one of this website's forms, and/or on ElectraClean's legitimate interest in responding to commercial contacts you initiate (art. 7, IX, of the LGPD).

5. Who we share your data with

We do not sell or rent your personal data to third parties. Your data may be accessed by service providers that operate this website's technical infrastructure (such as hosting and email delivery), strictly to enable the operation of the forms described above, and may be shared with public authorities when required by law.

6. How long we keep your data

We retain the personal data collected for as long as necessary to fulfill the purposes described in this policy, or for the period required by applicable legal or regulatory obligations, whichever is longer. After that period, the data is securely deleted or anonymized.

7. Data security

We adopt reasonable technical and administrative measures to protect personal data against unauthorized access and accidental or unlawful destruction, loss, alteration, disclosure, or any other form of improper or unlawful processing.

8. Your rights

Under art. 18 of the LGPD, upon request you have the right to:

• Confirm whether we process your data;
• Access your data;
• Correct incomplete, inaccurate or outdated data;
• Request the anonymization, blocking or deletion of unnecessary data or data processed in violation of the LGPD;
• Request the portability of your data to another service or product provider;
• Request the deletion of data processed based on your consent;
• Withdraw your consent at any time;
• Obtain information about who your data has been shared with.

9. How to exercise your rights

To exercise any of these rights, or to ask questions about this Privacy Policy, please contact us:

• Email: vendas@electraclean.com.br
• Phone/WhatsApp: +55 (21) 96428-7679
• Contact form: Contact page

10. Changes to this Policy

This Privacy Policy may be updated periodically, to reflect changes in our practices or legal or regulatory requirements. We recommend that you review this page from time to time. The date of the last update is shown at the top of this page.